Frequently Asked Questions

We know you have questions about Six Flags, and we love answering them! Here are some of the questions we are asked most frequently:

General Information

Does Six Flags Fiesta Texas have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a variety of entertainment carrying on an award-winning legacy right here at the park. Live entertainment and character meet-and-greets you’ll be talking about for years to come. For more information on our live shows and entertainment alike visit our event page.

View Event Page

How do I get information about Six Flags Fiesta Texas and the area?

You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.

View Lodging Page

What are the current ticket prices?

Six Flags Fiesta Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.For any additional show prices, please visit our entertainment page.

View Ticket Page

View Entertainment Page

What are the operating hours?

Please view our park calendar for hours of operation.

View Operating Calendar

What concerts are planned for this year?

Great concerts are held throughout the season. Visit our events calendar for current concert listings, and check back throughout the season, as we continuously add performances to our current lineup. View Event Calendar

What is the email newsletter and how do I receive it?

The email newsletter, In The Loop, is sent several times a month with updates on special events and discounts.  Be sure to join In The Loop to have the latest news, great offers and other specials delivered to your inbox.

JOIN NOW!Sign up For eNewsletter

What is the mailing address and phone number?

Drop us a line or give us a call! Our mailing address is:Six Flags Fiesta Texas17000 IH—10 WestSan Antonio, TX 78257(210) 697—5050

What is the Six Flags email newsletter and how can I get it sent to me?

Our awesome park newsletter is sent every two weeks. It’s a great opportunity to stay updated on all the most current news, discounts and special events happening at the park! Sign up now to get the latest Six Flags Fiesta Texas Newsletter delivered to your inbox. It's completely free, we won't spam you, and you can unsubscribe at any time.Sign Up For eNewsletter

What kinds of food does the park have?

We offer various types of foods throughout the park for your taste buds.  Some popular items that we have here are pizza, chicken strips, hamburgers, BBQ, and turkey legs.  We also provide sweet treats such as ice cream, fudge, funnel cakes, and many more!  Six Flags proudly serves Coca-Cola products—we also have two Coca-Cola freestyle machines!  We great places for the family to eat at like Johnny Rockets, Panda Express, and Cold Stone Creamery!  For more information on what we serve at our park check out our dining page.

View Dining Page

What special events are planned for this year?

Visit our event calendar for upcoming events. We add events throughout the season, so be sure to check back often.

View Event Calendar

What types of jobs does Six Flags Fiesta Texas offer and how do I apply?

Have you always wanted to work at Six Flags? Join our team! Six Flags offers fun, fulfilling jobs in various departments—both seasonal and long—term. Check out our Jobs Page for more information and to apply online.

View Jobs

When does the park open?

Please view our operating calendar for dates of operation.

View Operating Calendar

Where can I get a map of the park?

Our park map is available online.  In addition, once you arrive at Six Flags Fiesta Texas, there are park maps available as soon as you enter the park.  They are also available at Guest Relations.

View Park Map

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags parks.

Park Information

May I bring my own food and beverages into Six Flags Fiesta Texas?

No outside food, beverages or coolers are allowed to be brought into Six Flags Fiesta Texas. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Fiesta Texas. Stop by Hospitality for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Fiesta Texas. We have even more ideas on our tips for family fun page.

View Tips for Family Fun Page

What happens if I lose something while at the park?

Claim or report your lost items at Lost Parents ost and Found located just inside the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (210) 697-5050. 

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What is “THE FLASH Pass” and how does it work?

THE FLASH Pass is a ride reservation system and holds your place in line at the park’s most popular rides while you enjoy other attractions. Prices for THE FLASH Pass vary, depending on level of service and number of riders. Extra riders can be added to your THE FLASH Pass for an additional charge.

Learn About THE FLASH Pass

Where can I find information for guests with disabilities?

Visit our guest relations page for information on accessibility at Six Flags Fiesta Texas.

Can I smoke?

Fiesta Texas is a smoke-free environment. Smoking and e-cigarettes may only be used in designated smoking areas. Please consult the park map for exact locations. Smoking is also prohibited for guests under 18 years of age. Guests smoking outside of the designated areas will be ejected from the park without refund.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at the Guest Relations. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group. 

Does Six Flags Fiesta Texas have a dress code?

We want you to dress casually and comfortably, but in keeping with our family—friendly atmosphere, and for health and safety reasons, Six Flags Fiesta Texas strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Does Six Flags Fiesta Texas have automatic tellers (ATMs)?

There are several ATM's located throughout the park for your convenience.

Does Six Flags Fiesta Texas have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Fiesta Texas strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Park admission may be denied if clothing is deemed by management to be inappropriate.

How can I find out about Six Flags’s live shows, concerts and special events?

Nothing provides more lasting memories than a great show! From musical performances to characters and a one—of—a—kind parade, we always have a wide variety of memorable entertainment right here at the park. For shows, please visit our shows and events page. We add performances throughout the season, so be sure to check back often.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park and plan to return must get their hand stamped before they leave the park. When Guests return to the park they must enter through any available gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

I’ll be visiting the park with my family, what can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags Fiesta Texas. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Fiesta Texas. We have even more ideas on our Tips for Family Fun Page.

View Tips for Family Fun Page

Is smoking permitted in the park?

Six Flags Fiesta Texas is smoke-free, so smoking is permitted in designated areas only. E-cigarettes may only be used in designated smoking areas. Please refer to park signs for designated smoking locations or ask a staff member.

Is there a place to store my belongings inside the park?

Electronic, PIN CODE Access, Lockers are located just inside and outside the Main Gate, and in White Water Bay for patrons of that area. Subject to availability. They may not be reserved in advance. There is a nominal daily charge. Water park lockers close when the water park closes, which is before the theme park.  Lockers accept both dollar bills and credit cards.

Are laser pointers permitted at Six Flags Fiesta Texas?

For the safety of our Guests and employees, laser pointers are not permitted.

Are strollers or wheelchairs available to rent?

Absolutely! Stroller and wheelchair rentals are available on a first come, first served basis and can be found as you walk passed the front gates on the left. To rent these items, a valid driver's license, state identification, military identification, or major credit card may be required. Some rentals may require a deposit.

Are there ATMs in the park?

Need Cash? ATMs are conveniently located throughout the park. Here’s where you can find them:

  • Main Gate
  • Mercado
  • SUPERMAN Store
  • Candy Storm
  • Sangerfest Halle
  • Crackaxle Canyon
  • Crow’s Nest Ferris Wheel
  • Tornado
  • White Water Canyon

Can I rent a stroller or wheelchair?

Absolutely! A limited number of strollers and wheelchairs are available for a nominal charge. You can find them for rent just inside the front gate.

Attraction Information

Are there restrictions for guests with casts?

Guests with casts below the elbow or knee are permitted to ride some rides as long as they do not get in the way of the ride’s safety devices, other rides do not allow casts at all. Please check the Saftey and Accesibility Guide for ride specifics.

View Saftey and Accesibility Guide

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Lost and Found to pick up our ADA Guide.

Are there rides for small children to enjoy?

Six Flags Fiesta Texas is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

View Kids Page

How many rides does Six Flags Fiesta Texas have?

Check out our rides page.

View All Rides

How many roller coasters does Six Flags Fiesta Texas have ?

Check out our All Rides Page.

View All Rides

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride. Visit our Family Rides page for more information.

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are online on the attraction page, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

View Attractions Page

What are the most popular rides for thrill-seekers?

Six Flags Fiesta Texas features state of the art thrill rides, including Pandemonium. It spins independently around the quarter-mile track containing hairpin turns and spirals. Plan to ride our most popular rides early in the day, or after 6 pm. Visit our thrill rides page for a complete listing.

View Thrill Rides 

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Hospitality.

What is Six Flags Fiesta Texas‘s oldest existing roller coaster?

The wooden favorite, The Rattler, was available to park guests when Six Flags Fiesta Texas opened in 1992. 

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items.

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride. 

Trip Planning

When does the park open for the season?

Before you decide to spend the day with us, make sure we are open! Check out our operating calendar for dates and hours.

View Operating Calendar

Which hotels are close?

Please see our lodging page for more information.

View Lodging Page

Are there hotels nearby the park?

Some people love to make their trip to Six Flags a real getaway. Please see our lodging page for more information.

View Lodging Page

How much do tickets cost?

Six Flags Fiesta Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, special values, Season Passes and other options.

View Ticket Page

Is there a place where I can leave my pets?

Kennel facilities are located to the right of the Main Entrance. Pets cannot be kept overnight and must have current vaccinations and registration tags. 

What are the best days to visit?

Every day is a great day to visit! But, if you are worried about long lines and crowds, plan to visit the park when attendance is lightest. Best Bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

What are the best days to visit?

Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of May, April, September and October.

What are the park’s hours of operation?

Park hours vary, so it is best to look up the hours when you’re planning your trip. Just go to the park calendar, scroll over the date you’d like to visit us and the hours will pop up—it’s as easy as that!

What is the weather like in San Antonio?

The weather varies on a daily basis. You may want to bring a jacket or sweatshirt for cool mornings and evenings. If you don’t want to carry it around, store it in the park’s lockers until you need it. Please check the local weather services before your visit just in case.

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park's lockers. 

Online Purchases

If I purchase a ticket from another Six Flags franchise can I use it here at SIX Flags Fiesta Texas?

If you purchase a season ticket with us or any other Six Flags franchise you have accuses to all the Six Flags located around the world! If you purchase a single day ticket you must go to the specific park and date you purchased. It will not grant you accuses to any other Six Flags franchise and will not be refunded or exchanged.

Pricing and Admissions

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What should I do if I can’t print my online tickets?

You can have your tickets printed at the Guest Relations building with a small fee. You will need the credit card you used to purchase the tickets, as well as your I.D. and your order confirmation number. You may also be able to scan the ticket barcode off your phone. This method may not always work but you are welcome to try.

Why can’t I view the online store?

This e-commerce website requires the free Macromedia Flash Player 10. If you do not have the Flash Player 10 and wish to download the latest version, or you are unsure what version of Flash you are currently using, please visit the Adobe® Flash® Player page. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial-up modems is 56k.Download Adobe Flash Player

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Six Flags occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

What do I do after purchasing my Season Pass?

Once you have processed your Season Pass at your home park, the last step is to register the pass with your personal information.  Season Passes purchased online are already registered!

If you purchase your Season Pass at the park’s ticket booths or Guest Relations during your visit, registration is required.  An unregistered pass cannot be replaced if it is lost or stolen.  You may register your pass with your personal information the day of your visit at the Season Pass Center or online through the Season Pass Check In portal below.

Register My Season Pass Online

What does my Six Flags Fiesta Texas admission ticket include?

Your Six Flags Fiesta Texas admission ticket includes all rides, shows and attractions.

What if I cannot print my ticket(s)?

Check to make sure your printer is plugged in, properly connected and turned on. Make sure that all color and black ink cartridges contain ink and are working properly. If you are not sure that you have ink, please print a test page such as an email or a photograph. If you are still unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I have an unused daily ticket that has expired?

Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the season. You will need to visit Guest Relations when you arrive at the park.

What if I have an unused season pass from a prior season?

Six Flags Fiesta Texas Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I made a mistake when ordering items from this site?

Please note: Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate. The ecommerce call center staff cannot process a refund under any circumstances. Our tickets are non-transferable. A ticket purchased for a specific Six Flags branded park is only accepted at that theme park or water park location. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What is the minimum size of a group?

We offer group rates for groups of fifteen (15) people or more.

How much is parking?

Visit our ticket page to view for parking prices.

View Ticket Page

How much of a deposit do you require?

There is not deposit for our tickets. You must purchase all of your tickets in advance.

I am having a problem with my online ticket order. What should I do?

Please contact (407) 261-4290.

I can’t complete the order because I don’t know all of the information about the season passholder. What should I do?

You must have all of the information necessary to complete the order. If you do not have all of the information, you may purchase a season pass directly from the park.

I lost something in the park. What should I do?

Head on over to Lost and Found located in Los Festivales. Ride attendants will not be held responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. If item is located, Fiesta Texas will attempt to retrieve it and notify guests within 5 business days. Fiesta Texas can not guarantee that missing items will retrieved.

Do you offer a non-rider discount?

No, Six Flags Fiesta Texas is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

I’ve lost my Season Pass card, what can I do?

You must have a valid Season Pass card to enter the park. Your registered Six Flags Fiesta Texas Season Pass card can be replaced at Guest Relations during park operating hours for $12.00 + tax.

Do you offer a Travel Agent discount?

No. However, Group Rates are available for travel related groups through our Group Sales office. Visit our Travel Industry page for more information.