FAQs

We're always happy to answer your questions about Six Flags. Here are some questions we get a lot. If you don't see your answer here, feel free to call us at (210) 697-5050. 

For your convenience, we've sorted the Frequently Asked Questions:

General Information  |  Park Information  |  Pricing & Admission
Ride Information  |  Trip Planning  |  Tips at a Glance   

GENERAL INFORMATION

When does the park open?
What are the operating hours?
What are the current ticket prices?
What concerts are planned for this year?
What special events are planned for this year?
Does Six Flags Fiesta Texas have live shows?
What kinds of food does the park have?
How do I get information about Six Flags Fiesta Texas and the area?
Where can I get a map of the park?
What types of jobs does Six Flags Fiesta Texas offer and how do I apply?
What is the mailing address and phone number?
What is the email newsletter and how do I receive it?

PARK INFORMATION

Is smoking permitted in the park?
Do you rent strollers and wheelchairs?
Does Six Flags Fiesta Texas have automatic tellers (ATMs)?
Is there a place to store my belongings inside the park?
What happens if I lose something while at the park?
What happens if it rains?
What is The Flash Pass and how does it work?
My family will be visiting. What can we all do together?
Do you have any suggestions if our party gets separated?
Where can I find information for guests with disabilities?
May I bring my own food and beverages into Six Flags Fiesta Texas?
How do I re-enter the park if I have to leave for some reason?
Does Six Flags Fiesta Texas have a dress code?
What is Six Flags Fiesta Texas's alcoholic beverage policy?
Are laser pointers permitted at Six Flags Fiesta Texas?
Are pets permitted at Six Flags Fiesta Texas?

PRICING & ADMISSION

What are the current ticket prices?
What does my Six Flags Fiesta Texas admission ticket include?
Does my child need a Season Pass or ticket?
Does Six Flags Fiesta Texas offer a discount on admission for groups?
How much is parking?
Do you offer a non-rider discount?
I am having a problem with my online ticket order. What should I do?
What should I do if I can't print my online tickets?  
What if I have an unused daily ticket that has expired?
What if I have an unused Season Pass from a prior season?
Does Six Flags Fiesta Texas sell gift certificates?
Besides cash, what other forms of payment does Six Flags Fiesta Texas accept?
Is there a discount for AAA members?
Do you offer a Travel Agent discount?
Do you offer military discounts?
Do you offer rain checks?

RIDE INFORMATION

How many rides does Six Flags Fiesta Texas have?
What are the most popular rides for thrill-seekers?
Are there rides for small children to enjoy?
What ride restrictions are there?
What is The Flash Pass and how does it work?
What is your loose article policy?
What is considered exceptional size where rides are concerned?
Are there restrictions for guests with casts?
Are there restrictions for guests with prosthetic devices?
Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
Who designs Six Flags the Fiesta Texas rides?
How many roller coasters does Six Flags Fiesta Texas have?
What are the height requirements for the roller coasters?
What is Six Flags Fiesta Texas's oldest existing roller coaster?
How tall are Six Flags Fiesta Texas roller coasters?
How fast are Six Flags Fiesta Texas roller coasters?

TRIP PLANNING

Which hotels are close?
What are the best days to visit?
Is there a place where I can leave my pets?
What is the weather like?

TIPS AT A GLANCE

Admission Values
Adverse Weather Conditions/Rain
Alcoholic Beverage Policy
Attendance/Best Days to Visit
Automatic Tellers (ATMs)
Checks, Traveler's Checks and Money Orders
Children's Official Measurement
Credit Cards
Dress Code
First Aid
Gift Certificates
Group Sales
Guests of Exceptional Size
Service Animals
Kids' Meals
Laser Pointers
Line Jumping
Loose Articles
Military Discount
Paging/Pagers
Recommended Meal Times
Recreational Wheels
Re-entering the park
Rider Safety Guide
Sun Protection

GENERAL INFORMATION

When does the park open?
Click here for the operating calendar.

What are the operating hours?
For more information, see our park calendar.

What are the current ticket prices?
Six Flags Fiesta Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

What concerts are planned for this year?
Great concerts are held throughout the season. Visit our events calendar for current concert listings, and check back throughout the season, as we continuously add performances to our 2007 lineup.

What special events are planned for this year?
Visit our events calendar for upcoming events. We add performances throughout the season, so be sure to check back often.

Does Six Flags Fiesta Texas have live shows?
Nothing provides more lasting memories than a great show, especially when shared with friends and family. That's why, in addition to the most thrilling rides on the planet, you'll find a wide variety of top-shelf entertainment right here at the park. Concerts. Characters. A one-of-a-kind parade.  The kind of entertainment you'll be talking about for years to come. For shows, please visit our entertainment page or events page.

What kinds of food does the park have?
From hamburgers and fries to chicken or Papa John's pizza, there are eateries for every taste conveniently located throughout the park.  Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags Fiesta Texas proudly serves Coca-Cola products throughout the park for your enjoyment as well.  Check out our food listings page.

How do I get information about Six Flags Fiesta Texas and the area?
You may visit the various pages on the website to find information on all of our rides, shows and attractions, as well as local lodging.

Where can I get a map of the park?
Our park map is available online.  In addition, once you arrive at Six Flags Fiesta Texas, there are park maps available on Main Street as soon as you enter the park.  They are also available at Guest Relations.   

What types of jobs does Six Flags Fiesta Texas offer and how do I apply?
Six Flags Fiesta Texas has positions in various departments, and you may find this information and apply online.

What is the mailing address and phone number?
Six Flags Fiesta Texas
17000 IH-10 West
San Antonio, TX 78257
(210) 697-5050


What is the email newsletter and how do I receive it? 
The email newsletter is sent several times a month, with updates on special events and discounts.  Be sure to be a Team Six member to have the latest news, great offers and other specials.  Join now!  

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PARK INFORMATION

Is smoking permitted in the park?
Six Flags Fiesta Texas is smoke-free, so smoking is permitted in designated areas only. Please refer to park signs for designated smoking locations or ask a staff member.

Do you rent strollers and wheelchairs?
A limited number of strollers and wheelchairs are available for a nominal charge.  Look to rent one just inside the front gate.
Does Six Flags Fiesta Texas have automatic tellers (ATMs)? There are several ATM's located throughout the park for your convenience.

Is there a place to store my belongings inside the park?
Electronic, PIN CODE Access, Lockers are located just inside and outside the Main Gate, and in White Water Bay for patrons of that area. Subject to availability. They may not be reserved in advance. There is a nominal daily charge. Water park lockers close when the water park closes, which is before the theme park.  Lockers accept both dollar bills and credit cards.

What happens if I lose something while at the park?
Claim or report your lost items at Lost Parents/Lost and Found located just inside the main gate. Ride attendants cannot be responsible for articles left on ride platforms. Please secure all loose articles before boarding. Six Flags is not responsible for any lost, stolen or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost and Found for seven days. For information regarding a lost article, please call (210) 697-5050.

What happens if it rains?
The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What is The Flash Pass and how does it work?
The Flash Pass is a ride reservation system and holds your place in line at the park's most popular rides while you enjoy other attractions. Prices for The Flash Pass vary, depending on level of service and number of riders. Regular The Flash Passes are priced from $32 for the first person. Gold
The Flash Passes start from $47. Extra riders can be added to your The Flash Pass for an additional charge. Learn more about Flash Pass.

My family will be visiting. What can we all do together?
There are plenty of rides and activities your family can enjoy together while visiting Six Flags Fiesta Texas. Stop by Guest Relations for help planning your day at the park and a copy of your Guide to Family Fun at Six Flags Fiesta Texas. We have even more ideas on our tips for family fun page.

Do you have any suggestions if our party gets separated?
Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at the Hospitality Center. We have a Lost Parents Center, where our employees will take children who have been separated from their family or group. We suggest that you get a one-time height check wristband for your children, available at the Hospitality Center, all security information booths and major rides. Your cell phone number can be written on the wristband in case your child becomes separated from you.

Where can I find information for guests with disabilities?
Visit our guest relations page for information on accessibility at Six Flags Fiesta Texas.

May I bring my own food and beverages into Six Flags Fiesta Texas?
No outside food, beverages or coolers are allowed to be brought into Six Flags Fiesta Texas. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park.

How do I re-enter the park if I have to leave for some reason?
Guests who leave the park and plan to return must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Does Six Flags Fiesta Texas have a dress code?
In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Fiesta Texas strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Park admission may be denied if clothing is deemed by management to be inappropriate.

What is Six Flags Fiesta Texas's alcoholic beverage policy?
No alcoholic beverages are allowed to be brought into Six Flags Parks. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags Fiesta Texas. Guests are prohibited from taking beer or wine purchased in the park out through the front gate.

Are laser pointers permitted at Six Flags Fiesta Texas?
For the safety of our Guests and employees, laser pointers are not permitted.

Are pets permitted at Six Flags Fiesta Texas?
Pets are not permitted in the park, with the exception of service animals.

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PRICING & ADMISSION

What are the current ticket prices?
Six Flags Fiesta Texas offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

What does my Six Flags Fiesta Texas admission ticket include?
Your Six Flags Fiesta Texas admission ticket includes all rides, shows and attractions.

Does my child need a Season pass or daily ticket? Children two years old and younger receive free admission to Six Flags Fiesta Texas. A guest does not need a season pass until turning three years old. Once your child is three years old, the price would be the same as the other passes. If your two-year old is going to turn three during the 2007 season, then we recommend buying the pass now, as it is usually cheaper than it will be later in the season.

Does Six Flags Fiesta Texas offer a discount on admission for groups?
Yes, groups of 15 or more people are eligible for a group discount. You may visit the Groups page.

How much is parking?
We offer regular parking for $15.00.

Do you offer a non-rider discount?
No, Six Flags Fiesta Texas is a pay one price facility. Because of the breadth of entertainment offered for all ages, Six Flags maintains the pay-one-price policy for all Guests to enjoy the rides, slides, shows, and other entertainment.

I am having a problem with my online ticket order. What should I do?
Please contact (407) 956-3594

What should I do if I can't print my online tickets?
You can have your tickets printed for you at the Guest Relations building. You will need the credit card you used to order the tickets, I.D. and your order confirmation number.

What if I have an unused daily ticket that has expired?
Six Flags admission tickets, Bounce Back tickets and internet Print-N-Go tickets cannot be extended past their expiration date. They can, however, be used for a half-price discount on a full-price regular admission at the Guest Relations office on your next visit to the park during the 2008 season. You will need to visit Guest Relations when you arrive at the park.

What if I have an unused season pass from a prior season?
Six Flags Fiesta Texas Season Passes are only valid for the year they are purchased. We do not offer upgrades from year to year.

Does Six Flags Fiesta Texas sell gift certificates? 
Daily ticket, VIP Tours and Season Pass certificates may be purchased online. 

Besides cash, what other forms of payment does Six Fiesta Texas accept?
Six Flags Fiesta Texas accepts Mastercard, Visa, Discover, and American Express credit cards.

Is there a discount for AAA members?
Yes. Please visit any ticket booth with your AAA card to receive your discount off of a daily ticket.

Do you offer a Travel Agent discount?
No. However, Group Rates are available for travel related groups through our Group Sales office.

Do you offer military discounts?
Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Do you offer rain checks?
Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

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RIDE INFORMATION

How many rides does Six Flags Fiesta Texas have?
Check out our all  Rides page.


What are the most popular rides for thrill-seekers?
Six Flags Fiesta Texas features state of the art thrill rides, including Tony Hawk Big Spin. It spins independently around the quarter-mile track containing hairpin turns and spirals. Plan to ride our most popular rides early in the day, or after 6 pm. Visit our all rides page for a complete listing.


Are there rides for small children to enjoy?  
Six Flags Fiesta Texas is home to some of the most exciting family rides that your pint-sized ones will enjoy! For more information, please visit our kids page.

What ride restrictions are there?
Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.

What is The Flash Pass and how does it work?  
Six Flags' virtual ride reservation system holds your place in line electronically, so you can spend more time having fun and less time waiting for our most popular attractions. Prices for The Flash Pass vary, depending on level of service and number of riders.  Regular The Flash Passes are priced from $32 for the first person.  Gold The Flash Passes start from $47.  Extra riders can be added to your The Flash Pass for an additional charge. Click here to learn more about The  Flash Pass.

What is your loose article policy?
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Superman: Krypton Coaster; Goliath; Poltergeist; The Rattler. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is considered exceptional size where rides are concerned?
Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Are there restrictions for guests with casts?
Guests with casts below the elbow or knee are permitted to ride as long as they do not get in the way of the ride's safety devices.

Are there restrictions for guests with prosthetic devices?
There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide.

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?
Please refer to specific guidelines posted at the entrance of every ride.

Who designs Six Flags Fiesta Texas's rides?
Six Flags Fiesta Texas's rides are designed and built by a variety of sources. Along with Six Flags engineers, we work with industry experts and worldwide leading manufacturers to build thrilling rides for your family's enjoyment.

How many roller coasters does Six Flags Fiesta Texas have? 
Check out our All Rides Page.

What are the height requirements for the roller coasters?
The height requirements vary for each roller coaster. The requirements are listed here, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

What is Six Flags Fiesta Texas's oldest existing roller coaster?
The wooden favorite, The Rattler, was available to park guests when Six Flags Fiesta Texas opened in 1992.

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TRIP PLANNING

Which hotels are close?
Please see our lodging page for more information.

What are the best days to visit?
Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, September and October.

Is there a place where I can leave my pets?
Kennel facilities are located to the right of the Main Entrance. Pets cannot be kept overnight and must have current vaccinations and registration tags.

What is the weather like?
The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park's lockers.

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TIPS AT A GLANCE

Admission Values
The best way to visit Six Flags Fiesta Texas is often — with a Six Flags Season Pass. Available online or at our front gate, get a Season Pass and visit as often as you want for as long as you choose. One-day tickets are also available.

Adverse Weather Conditions/Rain
Rides may be closed temporarily during electrical storms, heavy rain, or high winds. Rides will re-open as soon as safe operations can be assured. Refunds or rain checks for inclement weather are not offered.

Alcoholic Beverage Policy
No alcoholic beverages are allowed to be brought into Six Flags Parks. Beer is served at Papa John's Pizza, Sangerfest Halle, Ol' Blues Bar-B-Que, Los Festivales Refreshments, and Windmill Icehouse. Six Flags Fiesta Texas is a family entertainment park. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages, and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags Fiesta Texas.

Attendance/Best Days to Visit
Thousands of guests from all over the region visit Six Flags Fiesta Texas throughout the Spring, Summer and Fall. Plan to visit when attendance is lightest. Best bets: Weekdays during the summer and any regular operating day during the months of April, May, September and October.

Automatic Tellers (ATMs)
There are several ATM's located throughout the park for your convenience.

Checks, Traveler's Checks and Money Orders
Traveler's Checks are accepted at all park locations.  Money Orders and Checks may only be used when purchasing Six Flags Season Passes.

Children's Official Measurement
Height restrictions are listed online and in our Park Map & Guide, which you will receive when you enter Six Flags Fiesta Texas. You may also refer to specific guidelines posted at the entrance of every ride. And, certainly any ride operator or attendant can measure any person at any time.

Credit Cards
We accept Mastercard, Visa, Discover, and American Express.

Currency Exchange
We do not offer a Currency Exchange.

Dress Code
In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags Fiesta Texas strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

First Aid
We staff a first aid facility in Spassburg with certified paramedics during park operating hours.  For assistance, ask any Six Flags team member.


Gift Certificates
Daily ticket, VIP Tours and Season Pass certificates may be purchased online.  Please visit our tickets page.

Group Sales
Groups of 15 or more people are eligible for a group discount. You may visit the Groups page.

Guests of Exceptional Size
Safety is our number one priority. Guest with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Service Animals
Pets are not permitted in the park, with the exception of service animals.

Kids' Meals
Most restaurant locations offer great options for our young Guests.

Laser Pointers
For the safety of our Guests and employees, laser pointers are not permitted.

Line Jumping
Line jumping is strictly prohibited. Guests are not permitted to save places in line or exit the line and return for any reason. Violators may be ejected from the park without refund.

Loose Articles
Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Superman: Krypton Coaster; Goliath; Poltergeist; The Rattler. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

Military Discount
Most military bases offer discounted admission tickets at their MWR/ITR offices. There is no military discount at the park ticket offices.

Paging/Pagers
Six Flags Fiesta Texas does not have a paging system. However at any time Guests may leave a written message for members of their party at Guest Relations.

Recommended Meal Times
To beat the crowds we recommend eating around 11:00a.m. for lunch and 5:00p.m. for dinner.

Recreational Wheels (rollerskates, skateboards, etc.)
No recreation wheels, including Heelys and other tennis shoe style roller skates are permitted at Six Flags Fiesta Texas.

Re-entering the park
Guests who leave the park, and plan to return, must get their hand stamped before they leave the park at the exit/re-entry gate. When Guests return to the park, they must enter through the re-entry gate with a proper hand stamp or re-entry will not be allowed. Transferring hand stamps is a violation of Six Flags policies and is strictly forbidden.

Rider Safety Guide
Safety is our number one priority. Guest with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

Sun Protection
As Six Flags Fiesta Texas is located in a usually warm, sunny climate, sun protection is strongly recommended.  Sunscreen may be purchased at most park retail locations.

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